One of the things we do well at Business Chicks is give our customers the opportunity to give feedback. After every event, we send out a survey, and we’ve made it a discipline to sit down and go through every single comment, line by line.
Read morePosts Tagged ‘Customer experience’
I get A LOT of mail. The typical stuff – bills, people pitching ideas, companies trying to sell me something and generally more bills.
Read moreI did a silly thing last weekend. Flying back from an entrepreneur’s retreat in the Whitsundays and determined to beat my buddy at a game of Sodoku on the plane (us entrepreneurs are very competitive), I absentmindedly popped my wallet in the back of the [...]
Read moreWhen I think of Tiffany & Co, I think Audrey Hepburn. I think elegance and sophistication. I think romance and aspiration. It’d be fair to say that many women (and men) have stood outside the iconic jeweller’s window, dreaming that maybe one day a Tiffany [...]
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