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Posts Tagged ‘Customer Service’

How good are you at asking for feedback?

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Posted in: General | 6 comments | On: 09/09/2010

One of the things we do well at Business Chicks is give our customers the opportunity to give feedback. After every event, we send out a survey, and we’ve made it a discipline to sit down and go through every single comment, line by line.

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Spread a little joy today

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Posted in: Networking | 5 comments | On: 31/03/2010

I get A LOT of mail. The typical stuff – bills, people pitching ideas, companies trying to sell me something and generally more bills.

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Act interested (even when you’re not)

(1)
Posted in: General | 1 comment | On: 28/02/2010

I did a silly thing last weekend. Flying back from an entrepreneur’s retreat in the Whitsundays and determined to beat my buddy at a game of Sodoku on the plane (us entrepreneurs are very competitive), I absentmindedly popped my wallet in the back of the [...]

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